9 months ago

Customer Service Executive

Halogen Security Company Limited

Job Detail

  • Salary:₦60,000 - ₦100,000
  • Industry:NGO | Community Service
  • Job Type:Full Time
  • Location:Lagos
  • Deadline:October 31, 2018

Job Description

Halogen Security Company Limited is the number one provider of professional Security Solutions in West Africa, currently transforming into an integrated global specialist end to end Risk management & security solutions group by offering strategic protection solutions and safety in our changing and open world We are therefore attracting the best, bold, energetic and globally aware talents to drive our new subsidiaries and strategic business units to focused market segments

Key Responsibilities

  • Follow up to ensure that appropriate actions were taken on customers’ requests
  • Refer unresolved customer grievances or special requests to designated departments for further investigation
  • Respond to enquiries professionally – face to face and over the telephone – , to provide information about products and services, complaints etc
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken

Competencies and Skills Required
  • Good communication and listening skills, ability to think quickly and respond positively to customers’ issues/enquiries
  • A clear and pleasant voice and fluency in English are desired
  • Minimum a university degree with at least 2 years’ working experience

Salary- circa 

Interested and qualified candidates should send their CV’s to: info@halogensecurity com

Minimum Experience

  • 2-5

Minimum Qualification

  • B.Sc