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8 months ago

IT Intern – NYSC

Baker Hughes

Job Detail

  • Salary:₦30,000 - ₦70,000
  • Industry:Goverment
  • Job Type:Internship
  • Location:Lagos
  • Deadline:August 22, 2018

Job Description

Baker Hughes, a GE company (NYSE:BHGE) is the world’s first and only fullstream provider of integrated oilfield products, services and digital solutions Drawing on a storied heritage of invention, BHGE harnesses the passion and experience of its people to enhance productivity across the oil and gas value chain


Role Summary

  • BHGE Nigeria is offering is an internship/co-op program designed to give fresh graduates challenging work assignments, developmental feedback, and exposure to leadership
  • The duration of our internship program spans a period of 6-12 months, and combines hands-on experience with formal performance feedback to help participants transition from a collegial environment to the workplace

Essential Responsibilities
In this role, you will:
  • Lead current and evolving initiatives and cross-functional projects related to technology and support; being adaptable to change
  • Lead Premium end-user services/ L2 desk side support across the site, acting as an escalation point for service issues and managing 3rd-party service providers to ensure business needs are being met
  • Focal point for customer interaction and support for all local IT services including client, LAN, wireless, AV, conference room, telepresence, mobile and physical connectivity
  • Partner with DWSS and other IT teams on new technology introduction projects to ensure the campus is prepared to deploy and support the new solution
  • Ensure all business policies and standards related to client services, IT security and compliance are being met
  • Ability to partner and develop strong ties with teams within the DWSS organization to eliminate the silo approach and develop synergies to achieve the organization’s mission
  • Anticipate, identify and resolve problems, applying knowledge in complex, difficult or stressful situations
  • Ability to communicate technical information to audiences at all levels of the organization
  • Leverage geographically diverse team of employees, consulting resources, and members of matrix organizations to accomplish goals
  • Be available during off hours to handle urgent issues that may arise
  • Fully own the support experience of all the technologies that the Senior Global Leaders use on a daily basis

Qualifications/Requirements
Basic Requirements:
  • Bachelor’s degree and/or minimum 5 years of experience with client (PC) technologies and support services
  • Minimum 2 years of experience with client (PC) technologies and support services
  • Minimum 2 years of experience desktop support
  • Proven leadership and ability to adapt responsibilities based upon strategic business needs
  • Programming skills is an added advantage

Desired Characteristics
Technical Expertise:
  • Windows 7 and 10
  • MAC OS
  • Skype Meeting and Skype Broadcast
  • Office 365

Personal Attributes:
  • Ability to develop and follow procedures
  • Ability to manage multiple, simultaneous tasks, client relationships and expectations
  • Excellent written and oral communication skills
  • Strong team player – collaborates well with others to solve problems and actively incorporates
  • Effective problem identification and solution skills

Minimum Experience

  • 2-5

Minimum Qualification

  • B.Sc