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9 months ago

Telephonist/ Customer Services Officer

Nocturnus Security Limited

Job Detail

  • Salary:₦150,000 - ₦200,000
  • Industry:NGO | Community Service
  • Job Type:Full Time
  • Location:Federal Capital Territory
  • Deadline:September 20, 2018

Job Description

Nocturnus Security Limited is an established and fast growing, modern private security company with a niche for excellent service delivery, we offer best in class security services; we churn out properly trained individuals and teams, utilizing cutting edge security gadgets and equipment We came into business as seasoned security experts having acquired huge experience in industrial security, para-military and intelligence organisations

Responsibilities

  • Dealing with telephone enquiries on basic information, such as directions or company contact details
  • Taking telephone messages for staff
  • Activating an out-of-hours answering service
  • Ad hoc administrative support
  • Listening to the answer machine each morning
  • Answering the switchboard or telephone
  • Quickly identifying the nature of the telephone call in a courteous manner
  • Putting the call through to the appropriate person or extension
  • Screening telephone calls
  • Dealing with more than one call at a time

Basic Qualifications
  • Must be above 18 years of age
  • Have relevant qualifications – Minimum of B Sc/HND in English Language or other related field
  • Advanced degree in communications is an added advantage
  • Ability to read, speak and understand English language
  • At least 4 years of experience in relevant roles

Skills and Personal Qualities Needed:
  • Be able to use their initiative when screening calls
  • Be discreet and tactful, as they may be dealing with callers who are upset, angry or anxious
  • Be courteous but firm
  • Work well on their own or in a team
  • Be computer literate
  • Have an excellent telephone manner
  • Have strong interpersonal and communication skills
  • Be friendly and confident
  • Be professional and polite
  • Have good organisational skills
  • Be flexible and adaptable

How to Apply
Interested and qualified candidates should send their CV’s and Motivation Letter to: victor otunba@nocturnussecurity com Using the “Job Title” as the subject of the mail
Or
Submit hard copy of their CV’s and Motivation Letter at:
No 4 Odenna Close,
Off Libreville Street,
Aminu Kano Crescent,
Wuse 2 – Abuja
Application Deadline 15th September, 2018
For More Information: Call – 09050126891

Minimum Experience

  • 0

Minimum Qualification

  • B.Sc